Shipping policy

Shipping Policy - Insulationworldwide.com

Effective Date: September 30, 2025
Last Updated: September 30, 2025

Company Information

Insulationworldwide.com
United Kingdom
Contact Email: info@insulationworldwide.com
Phone: +44 7724 537188

This shipping policy outlines our terms and conditions for delivering products to customers. Please read this policy carefully before placing an order. By purchasing from our website, you agree to the terms outlined below.

1. Order Processing Times

Processing vs. Shipping Times
Please note that processing time and shipping time are separate:

  • Processing Time: 1-3 business days (Monday to Friday, excluding UK bank holidays)

  • Shipping Time: The time in transit after your order has been dispatched

Processing Details:

  • Orders placed before 2:00 PM on business days are typically processed the same day

  • Orders placed after 2:00 PM or on weekends/bank holidays will be processed the next business day

  • During peak periods (such as seasonal sales or holidays), processing may take up to 5 business days

  • Large or custom insulation orders may require additional processing time

  • You will receive an email confirmation when your order has been dispatched with tracking information

Processing Delays:
We will notify you immediately by email or phone if there are any significant delays to your order due to:

  • High order volumes

  • Supply chain disruptions

  • Product availability issues

  • Weather-related delays

2. Domestic Shipping (UK)

Shipping Methods & Costs

Standard UK Delivery:

  • Cost: Calculated

  • Delivery Time: 3-5 business days

  • Coverage: All UK mainland addresses

Express UK Delivery:

  • Cost: Calculated

  • Delivery Time: 1-2 business days

  • Coverage: All UK mainland addresses

  • Cutoff: Orders must be placed before 2:00 PM for next business day dispatch

Specialist Delivery (Large Items):

  • Cost: Calculated